FAQ

1. Is there free delivery?

Delivery is free within the Jurisdiction of Federal Teritory of Kuala Lumpur and City Council of Petaling Jaya, Subang Jaya and Shah Alam, under the conditions that there is a Minimum purchase of 3 pints (3x473ml) of Gelato, or 8 cups (8x100ml) of Gelato. Other places will be quoted up on order.

For the cakes, delivery is free within the Jurisdiction of Federal Teritory of Kuala Lumpur and City Council of Petaling Jaya, Subang Jaya and Shah Alam, for any cake.

Note the post codes for each region are such:

Petaling Jaya: 46000 - 47830

Shah Alam: 40000 – 40990

Subang Jaya: 47500 – 47650

Kuala Lumpur: 50000 – 60000

Kajang, Cheras, Seri Kembangan: 43000 - 43300

If your Post code is within with these numbers then the Free Delivery option is

applicable for you.”


2. What is your Operational Hours/Delivery Time?

Delivery is available every Monday to Saturday weekly. Public Holidays NOT included.


3. What does “Custom Design” gelato cake mean? 
Custom design entails things such as writings, decorations, as well as the flavour of the gelato cakes (2 flavours a cake). The cake also comes in either 500g or 1kg.

4. How do I order a “Custom Design” gelato cake? 
To order a custom design, please contact us on WhatsApp 012-496 9620, with instruction/specification on what designs you would like. Preferably, please provide a picture as a reference, and our staff would discuss with you if said custom designs are possible. Custom designs are handled via WhatsApp and the details handled by our staff personally.


 If you have more Questions please contact us on WhatsApp, and we will get back to you ASAP.